Why it ships alone
Five boxes, not one.
Everything used to leave in a single parcel — pantry, produce, cheese, and whatever meat or fish was on the order, packed together because that was simpler for us.
It is split by kitchen now, and that is the right way round. Raw meat has no business travelling against your cheese, fish is the least forgiving thing we sell, and caviar goes on its own whatever else is in the order.
The Food Hall parcel is the broad one: everything ambient and all the fresh produce in the same box, with cheese, dairy and charcuterie in a thermal pouch inside it. Several boxes cost us more than one, and we would rather carry that. They are timed to land on the same day, so it costs you one afternoon at home, not five.