Delivery Information

All orders are delivered fresh from our artisan kitchen in Somerset in the South West of England.
Our Gift Hampers are delivered within 2-5 days of your order. If you would like a personal note attached to your hamper, please note your message details under on checkout and indicate the delivery day if required.
All our wine is delivered direct to you in our own vehicles within 2-4 days of your order.
Our Artisan Food Hall products which includes meat, fish, delicatessen products, fruit and vegetables will all be delivered together.

Does the site know how to calculate shipping costs?

Yes. The delivery costs are calculated based the country you are ordering from which can be determined by your IP address.

When will I see the shipping cost?

When you go to the checkout you will see a complete breakdown of the shipping costs.

Where will I see the Shipping cost?

The shipping cost is displayed in the checkout.

When will I get my delivery?

Our Artisan Food Hall products which includes meat; fish; delicatessen products, fruit and vegetables will all be delivered together.

Can I choose my Delivery time?

If you are located in the UK you can select a delivery. The courier company will give notification of a one hour delivery slot on your chosen day.

What if I am not home for delivery?

No goods will be left for security reasons, so you need to be at home or arrange a new delivery date.

Do we ship to other countries?

Alcohol free Gift Hampers can be shipped worldwide. World Kitchen products that do not have to be refrigerated may also be shipped overseas.
Shipping costs will be shown when you go to checkout. All local taxes and duties are to be paid for by the receiver of the delivery.

Who will deliver my orders?

We have many partners depending on location. We commonly use Parcel Force & DPD for all fresh products: Fish, Fruit, Meat & Delicatessen products, and Parcel Force for ambient. Our wine is delivered by our own drivers.