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Age Restriction Policy

What is Age Restriction

Certain items available on The Artisan Food Company are age restricted.

By placing an order for one of these items you are declaring that you are 18 years of age or over. These items must be used responsibly and appropriately.

Delivery of age restricted items can only be delivered to the address on the shipping label, but this can include the reception of a commercial building. A signature of the recipient will be required upon delivery. The Artisan Food Company adopts a ‘Challenge 25′ approach to delivery of age restricted products. Photo identification will be required if a person appears under 25, to prove that they are over 18 years old. An age restricted item can be delivered to another adult over the age of 18 at the same address. Delivery to a neighbour or nominated safe place location is not available for these items. If an adult over the age 18 is not available at the address, or if an adult has not been able to show valid photo identification under the Challenge 25 approach’, the item will be returned to The Artisan Food Company for re-delivery the following day.

List of acceptable photo identification:

  • Passport
  • Driver License